CUSTOMER QUESTIONS
Questions related to orders, website and accounts.
By Howard and 1 other2 authors17 articles
How to Find Discounts and Promo Codes
I could not download my animations.
What forms of payment do you accept?
What is MoCap Online's refund policy?
How do I get a copy of my invoice or receipt with a PO number or other custom info?
How do I buy MoCap Online animations?
Does MoCap Online accept Bitcoin?
Does MoCap Online accept PayPal?
Do you know if a synty character would fit the rig?
Which Animation Format Do I Need?
How to Upgrade Your Animation Pack Tier
Where Are My Download Links?
What's Included in Each Pack Tier (Starter vs Basic vs Pro)?Compare Starter, Basic, and Pro animation pack tiers — animation counts, what's included, and which tier is right for your project.
Licensing FAQ — What Can I Use These Animations For?
How are pro, basic & starter MoCap packs different?
Just out of curiosity why is it limited downloads on the animation packs?
How to get your invoice/order confirmation
